Case Studies

Banking: United Bank – Gives Help Desk personnel access to MS Powershell Scripts. Expects the Help Desk to use this every day, several times a day. Reduces the need to involve specialized IT personnel with privileged MS Powershell access and MS Powershell skills.

Government: State Department of Technology Services – Has lots of Linux servers. It will allow Help Desk personnel to restart web servers, get information from a database, and many other repeatable events that can be scripted in Python or BASH.

Cloud Provider: Give limited access to customers to run specific commands or scripts relative to their systems in the provider’s cloud.

Outsourced IT: Perform actions on a customer’s system, without the need to get VPN access to RDP or console into on-site systems.